Frequently Asked Questions

Freya.Intelligence is Freyr’s AI-powered regulatory intelligence platform designed to simplify global compliance for life sciences. It monitors 95,000+ regulations across 200+ markets and 2,000+ health authorities, delivering real-time insights through smart dashboards, multilingual AI chat, document summarization, and custom alerts—helping you shift from manual tracking to intelligent, proactive decision-making.

Freya monitors 200+ markets & 115+ product types—Pharma, Devices, Cosmetics, Food, Chemicals & more—so you never miss a global compliance change.

Freya.Intelligence starts at $100/user/month with flexible, scalable pricing. Annual discounts & enterprise plans available for all life sciences teams.

Getting started is simple. Request a demo on freyrregintel.com or via email. Try Freya free for 14 days or choose a plan that fits your needs.

Our support team is available across time zones for seamless help:
7:30 AM–4:30 PM EST
11:30 PM–8:30 AM EST
1:30 AM–10:30 AM EST

Request an enterprise account via our demo form or email sales@freyrregintel.com. Get advanced features, custom integrations & tailored support.

Explore Freya.Intelligence with a 14-day free trial post-demo including multi-user access. Request your demo to get started today!

We accept credit cards, PayPal, and bank transfers—securely processed through encrypted gateways for safe, hassle-free payments.

Freya subscriptions are billed in USD, with currency conversion options available based on your location and agreement terms.

Book a demo at freyrregintel.com or email sales@freyrregintel.com. We’ll schedule a session that fits your team and focus on the features you need most.

Freya.Intelligence is a secure, cloud-based platform hosted on AWS—ISO 27001 certified for enterprise-grade data protection, scalability & remote access with minimal IT effort.

Freya.Intelligence supports secure SSO (Single Sign-On) integration, ensuring centralized authentication and robust access control across your enterprise. By minimizing password-related risks and enforcing enterprise-grade security protocols, SSO helps safeguard your data while delivering seamless user access. Just share your specifications—we’ll handle the secure setup.

For technical help, email our support team at support@freyafusion.com. We’ll respond promptly to resolve your issue via email, based on your needs.

No problem—our experts can help you access highly specific, tailored regulatory data beyond what’s on the platform. Just tell us what you need.

Freya is built with enterprise-grade security at its core. Your data is stored on secure AWS infrastructure, protected with 256-bit encryption and accessed via HTTPS. The platform is ISO 27001, SOC 2, and GDPR-ready, and adheres to OWASP standards. It also supports GxP compliance and aligns with ISO 13485 for medical device quality systems—ensuring both data security and regulatory integrity.

Freya’s smart automation reliably scans over 1,500 health authorities, 200+ trade associations, and 180+ regulatory bodies. It continuously extracts real-time updates from trusted public sources and verified data feeds—ensuring that your compliance insights are not only current and relevant, but also consistently accurate and dependable.

Yes. Freya.Intelligence provides comprehensive training post-subscription.
This includes live onboarding sessions, step-by-step tutorials, user guides, and in-app assistance. Refresher sessions and additional training are available on request. Users are also updated and trained as new features are introduced to ensure seamless adoption.

Your Freya account is activated within 12 hours on weekdays (48 on weekends). Once onboarded, check your inbox for the activation link. Need it sooner? Just ask!

Freya tracks 115+ product types globally, across Pharma, Medical Devices, Food, Supplements, Cosmetics & Consumer Goods.

Yes! Freya features a curated section for Health Authority updates & Regulatory News, powered by smart bots and our global Freyr Affiliate network.

Yes! Freya delivers advanced analytics through AWS QuickSight, with tailored dashboards built to your needs. Track key metrics, monitor trends, and make data-driven decisions—no external tools required.

Yes, Freya.Intelligence offers advanced AI-driven features designed to support users across global markets. Its multilingual regulatory chatbot allows users to ask questions in their local language and receive accurate, easy-to-understand responses. The platform also includes intelligent document search capabilities, enabling precise retrieval of relevant regulations from over 200 markets. Additionally, the Content Partner tool simplifies complex regulatory documents into clear, actionable summaries. Together, these features make navigating compliance faster, smarter, and more user-friendly—no matter where you’re located.

Freya includes a comprehensive Impact Assessment module that enables internal teams to evaluate regulatory changes by scope, priority, and type—whether procedural, labeling, or market-related. Stakeholders can assign tasks, provide feedback through comments, tag responsible teams, and upload supporting documents. Every action is tracked in real time and presented via intuitive dashboards, ensuring complete visibility, traceability, and seamless cross-functional collaboration.

Yes! Freya offers customizable newsletters tailored by market, domain, product, and topic. Set frequency, rename subscriptions & align to time zones—keeping each team informed with relevant regulatory insights.